Our Technology

A Technology Ecosystem

As a restaurant owner, it’s easy to spend countless hours every week managing inventory, scheduling labor, and inputting data into the computer. At Taziki’s, we believe you should spend less time on these activities and more time working with your staff to always be improving the guest experience. Our technology ecosystem powered by Fresh Technology and Restaurant 365 allows you to do just this. Our full tech stack is robust, with well-vetted and best-in-class vendor partners that can change as technology changes.

Tech partner categories include:

• Data Warehouse
• Customer Data Platform
• Point Of Sale
• Credit Card / Gift Card
• Processing
• Loyalty and Rewards Program
• Email and SMS Marketing
• Management Software
• Nutrition Tracking
• App and Online Ordering + Integration

• Catering Online Ordering
• Human Resources
• Site Selection
• Corporate Administration
• Hiring
• Payroll
• Accounting
• Reputation Management
• Language & Translation Integration

Seamless Connectivity

  • Point of Sale

  • Restaurant Management Software

  • Kitchen Display Screens

  • Videos

  • English, Spanish, and many other languages

“Every successful restaurant company today has to have three things, great food, great people, and great technology.”
— Taziki’s CEO Dan Simpson

Taziki's Proprietary App

Taziki’s is constantly improving our technology to make the guest experience best in class. A rebuilt app launched in 2024 giving our customers an easy way to interact with the brand. We are driving more guest engagement to this platform, allowing us to capture marketing data and get more customers to adopt ordering on this platform. App customers order more frequently, have a larger basket size, and we can market to them much more efficiently. The revamped Taziki’s Rewards program is a major reason for this success.

“I encourage my cashiers to talk to every customer they can about the app. I want them to get their reward points and get free food because app customers are great for business. I see them order more frequently and add in catering too.”
— David Webber, Richmond, VA Operating Partner

Restaurant Management Software

 In 2024-25, Taziki’s is switching to the best-in-class RMS, Restaurant 365. R365 is a comprehensive restaurant management software designed to streamline operations by integrating accounting, inventory, payroll, and reporting into one platform. This automates financial processes, improves inventory management, and provides real-time analytics to optimize decision-making. The Taziki’s customized software also enables more efficient labor scheduling and vendor management, reducing operational costs and increasing profitability. All of this helps you spend more time working “on the business” versus “in the business.”

Smarter REAL ESTATE Assesments

In addition to executives doing site visits to review your potential real estate, Taziki’s uses Kalibrate’s to look at the data behind the eye-test.  Formerly E-sites Analytics, Kalibrate real estate software provides data-driven insights to help businesses make informed location decisions by analyzing market conditions, consumer behavior, and competitor positioning. It combines advanced analytics and forecasting tools to optimize site selection and assist with your unit growth strategy planning

Advanced Data Management

Taziki’s uses mParticle for a customer data platform (CDP). This technology centralizes and unifies customer data from various touchpoints to create a single, actionable view of the customer. It enables businesses to efficiently manage, analyze, and activate this data across multiple marketing, analytics, and customer engagement tools to enhance personalization and drive better customer experiences.

Digital Training Platform

Axonify is the best-in-class training platform designed to deliver personalized, bite-sized learning to frontline employees, focusing on building knowledge through daily, engaging interactions. It uses AI-driven content and reinforcement techniques to boost retention and performance, ensuring employees receive relevant training that aligns with business goals. The platform also provides real-time insights into employee progress, helping organizations optimize training programs and improve productivity, all with Taziki’s themed and unique programming that tracks everything your employees are learning, and need more time with.